Shipping policy
Shipping Policy
Thank you for shopping with OnTop. We want to make sure your order reaches you quickly and safely.
Order Processing All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery Timeframes
- Major cities (Johannesburg, Cape Town, Durban, Pretoria): 8-11 business days
- Outlying areas and rural addresses: 8-11 business days
Shipping Costs
- Standard shipping: R90 flat rate
- Free shipping on orders over R1000
Courier We ship via [Aramex]. A tracking number will be provided once your order is dispatched.
Delays While we do our best to meet the above timeframes, delays may occasionally occur due to high demand, public holidays, or courier disruptions. We appreciate your patience.
Questions? If you have any questions about your delivery, please contact us at johannvanzyl0429@icloud.com or call 0767053451.